About Us

MSM International Adjusters (Malaysia) Sdn Bhd (hereinafter referred to as “MSM International”) is part of the MSM International Group of Loss Adjusters. We are proud Malaysian incorporated company and have been in this business since 1973.

We are one of the largest Insurance Loss Adjusting firms in Malaysia, with a staff of over 240 and an extensive network of 14 offices in Peninsular Malaysia and Sabah and Sarawak.

MSM International Adjusters (Malaysia) Sdn Bhd is part of the MSM International Group of Loss Adjusters. It is a Malaysian incorporated company, been in practice since 1973. We are one of the largest Insurance Loss Adjusting firms in Malaysia, with a staff of over 220 and a network of 15 offices in East and West Malaysia. Our head office is located at Plaza Sentral in Jalan Stesen Sentral 5, Kuala Lumpur Sentral, Malaysia, close to the city centre area near KL Sentral within easy reach of many major insurers and their clients.

Branch offices are established in the major population areas of Alor Setar, Penang, Ipoh, Klang, Melaka, Johor Bahru, Kuantan, Temerloh and Kota Bharu in Peninsular Malaysia, in Kota Kinabalu and Sandakan in Sabah, Kuching and Miri in Sarawak. We also have a separate office to handle Marine cases.

We are qualified and experienced in handling all classes of insurance claims i.e. property, liability and pecuniary (including consequential loss and advance loss of profits losses). In particular, we are well known in the following classes:

  • Fire and related perils
  • Construction and Erection
  • Marine
  • Machinery Breakdown
  • Advance Loss of Profits
  • Burglary
  • Goods-in-Transit
  • Consequential Loss
  • Property All Risks
  • Forgery – cheques and negotiable instruments
  • Fidelity Guarantee
  • Public Liability
  • Product Liability
  • Specialist’s Liability
  • Medico-Legal Consultancy
  • Motor Own Damage, TPPD, Bodily Injury

Staff

Our professional adjusting staff force numbers over 135.

  • All our adjusting staff have technical experience and/or academic qualifications.
  • Our staff hold qualifications in loss adjusting and insurance. We have Fellows and Associates of the Chartered Institute of Loss Adjusters, Australasian Institute of Chartered Loss Adjusters, Chartered Insurance Institute, Malaysian Insurance Institute and Australian New Zealand Institute of Insurance and Finance.
  • Many of our staff are qualified or experienced in other fields such as in Energy, Oil and Gas, Construction, Law, Accountancy, Risk Management and Surveying.